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Complaints
Genesys is committed to ensuring you receive quality financial advice. If you have a complaint about the service provided to you by a Genesys representative, you should take the following steps:
1. Contact your wealth adviser and tell him or her about the complaint.
2. If your complaint is not satisfactorily resolved, contact Genesys:
We will be happy to resolve your complaint quickly and fairly. You may also like to download our complaints policy and privacy policy.
* = mandatory field.
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